FAQs of Sidify Music Converter Free for Windows


1. What kind of music does Sidify support converting? What output formats are available?

Sidify Music Converter Free is designed for converting Spotify music to MP3, AAC, WAV, FLAC or AIFF format.

2. Is Sidify Music Converter Free currently available to all users?

Sidify Music Converter Free is currently available to all Windows users who own a Windows computer with access to network or WIFI.

3. Will I be charged for Sidify Music Converter Free?

This program is totally free for everyone, but you can get more powerful features to upgrade to the paid version.

4. What are the differences between Sidify Music Converter Free and Pro?

Sidify Music Converter Pro allows you to download music from Spotify with the best output audio quality and keep all important ID3 tags. In addition, it's designed with more powerful features, such as burn Spotify music to CD, upload Spotify songs to OneDrive, edit ID tags and etc. To learn more different features between Sidify Music Converter Free and Pro, please go to Free vs. Pro.

5. How to upgrade from Sidify Music Converter Free to the Professional version?

Click the "Up" icon on the upper right corner of the interface and follow the steps to upgrade to the Professional version.

6. I've upgraded the program to the Pro version. Why am I limited to convert three minutes of each song?

The program needs to be registered to access the full version of Sidify Music Converter Professional. Please click the "Key" icon on the upper right of the interface to register the program with your registration e-mail and the license code.

7. How can I contact the support team for further help?

You can contact our support team at via e-mail for help. Should you encounter any technical problem, please explain it with more details and provide us with the following info:

  • Which Windows OS are you using? Windows 7, 8 or 10? 32 bits or 64 bits?
  • Are you a Spotify Free or Premium user? Are you running the latest version of Spotify?
  • What's the output format you choose?
  • Please send us all the log files for our further analysis. You can find them by going to Sidify, Menu > Open log file > logs.