FAQs of Sidify Music Converter for Windows


Sidify is not an agency nor affiliated program of Spotify. If the problem you are encountering cannot be solved by the solution(s) below, please contact our technical support team at via e-mail for further help.

1. What are the differences between Sidify and other Spotify converter tools?

Sidify Music Converter is specially designed for converting Spotify song, playlist, podcast and radio to MP3, AAC, WAV, FLAC or AIFF format. It is the fastest Sidify Music Converter, which can convert Spotify music at 5X faster speed as well as keep 320kbps output quality. Furthermore, it can also keep and edit ID3 tags, burn Spotify music to CD and export Spotify music to iTunes as required.

2. I have received the code. How to register Sidify?

[1]Run Sidify and click "Registration Key", you will get the registration window.

[2]Fill in the blanks with your E-mail address and Code you have received from the email and then click OK.

Register Sidify Music Converter for Windows

3. I'm getting "Invalid Code". What should I do?

[1] Please make sure that you are running the right program.

[2] Extra spaces are accidentally added while filling in your e-mail and code. Please check whether there are spaces before or after the registration info.

If you still get the Error Message, please contact our support team via for help.

4. Why can I only convert the first 3 minutes of each audio?

It's the limitation of free trial version. To unlock the restriction, please purchase a license.

Trial limits of Sidify Music Converter

5. What kind of music does Sidify support converting and exporting to?

Currently Sidify Music Converter is specially designed for converting Spotify songs, playlists and podcasts to MP3, AAC, WAV, FLAC or AIFF format.

6. What's the function of "Intelligent Mode"?

Intelligent Mode is a combination of Spotify Record Mode and YouTube Download Mode. When you choose "Intelligent Mode" in Sidify setting window, the conversion rate would be increased a lot thus you can get the Spotify tracks as needed.

7. Can I convert my entire playlist from Spotify?

Definitely. You can export all the songs in your Spotify playlist in a single go by dragging and dropping the playlist from Spotify to Sidify.

8. How to sort out the output audios by Artist / Album folders?

Launch Sidify and click "Settings" on the upper right corner, where you can choose how you'd like the output files to be organized - "Artist/Album", "Artist", "Album", "Album/Artist" or "None".

Keep Output Folder Organized

9. The volume of some converted songs are lower than the volume of original ones. Is there any way to improve it?

If you want to download the songs in full volume, we suggest you change the setting in Spotify. The most important thing is to uncheck the "Set the same volume level for all songs“ box in Spotify.

Uncheck Volume Level

10. Solutions to Failed 1001, 1002, 1004, 1009, 2000, 2001-2005 and Failed -1

Note: If multiple devices are logged into the same Spotify account, please make sure you are selecting "This Computer" to play the audio on Spotify when downloading Spotify music with Sidify program.

[1] Error Code 1001:

Cause: Fail to play Spotify music when converting Spotify music.

Solution: Please refer to our Solutions to Failed 1001.

[2] Error Code 1002 (Failed 1007 or Failed 1008):

Cause: Can't play the current music on Spotify

Solution: Please refer to our Solutions to Failed 1002.

Tip: If you were manually launching Spotify App, please re-launch Sidify program for a try.

[3] Error Code 1004:

Cause: Can't play current music on Spotify; Spotify crashes after clicking "Convert" button

Solution 1: Please re-convert the music or adjust some settings on Spotify by referring to Solutions to Failed 1004.

Solution 2: If your Spotify crashes after clicking "Convert" button, we suggest you switch to "Intelligent Mode" or "YouTube Download" mode.

Change conversion mode

[4] Error Code 1009:

Cause: The selected "Output Folder" has no permission to read/execute/write/delete files

Solution: Change a different "Output Folder" and select ""None" on the "Output Organized" before you start conversion.

Change output organized

[5] Error Code 2000:

Cause: There is insufficient disk space for the "Output Folder"

Solution: Free up some space under the ""Output Folder" of Sidify Music Converter or change the output folder to another output directory.

Change output folder

[6] Error Code 2001-2005:

Cause: The program encountered some errors like query no match, query failure, download failure under "YouTube Download" conversion mode

Solution: We feel so sorry to inform you that there is no solution available to fix Failed 2001-2005, for that matter, we advise you to select "Spotify Record" as the conversion mode.

[7] Error Code -1:

Cause: The program is occurring an unknown error and it can't convert Spotify music successfully.

Solution: You can try it again later or change your conversion mode under the program setting.

Note: If the solutions above cannot fix the issues, please sent the following information to our support team at via e-mail. We'll submit your feedback to our developers and inform you once the solution is available.

  • 1. Which Windows OS are you using? Windows 7, 8 or 10? 32 bits or 64 bits?
  • 2. What's the output format you choose?
  • 3. Please send us the log files of Sidify. You can find them by going to the Sidify program, Menu > Open log file > logs. They are named record.log, Sidify Music Converter.log and spotify.log.