Sidify Help Center

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Guide use to Sidify Music Converter and find answers to solve technical issues.

Online Help

Guide use to Apple Music converter and find answers to solve technical issues.


Find Tips on Losslessly Convert Apple Music and more music topics here.

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Frequently Asked Questions on Sidify Music Converters

Q1:What can I do with the trial version?

Both Sidify Apple Music converter and Sidify Music Converter provide trial versions for your free downloading and testing. The features are the same as the full version. However, you are only allowed to convert 3 minutes of each song with the trial version. After you have purchased the full version, you will receive the registration email and registration code to unlock the program and turn the trial version to full version.

Q2: I haven't received any emails with registration information, how can I get it after purchasing?

Once your order has been validated, our system will automatically send the registration info to your e-mail INSTANTLY (NOT within 2 days). Then you can download the product you purchased and insert registration code to use full version. If you didn't receive it within a half an hour, perhaps it has been tagged as a SPAM or it's because of the delay of Internet or system glitches. You can contact our support team via for help.

Q3: What kind of music does Sidify support? What output format can it export?

Sidify has two streaming audio converters currently, one is Sidify Music Converter, and the other is Sidify Apple Music converter.

Sidify Music Converter is used to download and convert songs, playlist and podcast to MP3, AAC, FLAC, WAV or AIFF format. Sidify Apple Music converter helps to convert Apple Music, iTunes M4P music & audiobooks to MP3, AAC, FLAC, WAV and AIFF format.

Q4: Is the subscription automatic renewal? How do I cancel the renewal? Will I still be charged after I cancel it?

To learn more info about our subscription-based products, please go to Sidify Subscription FAQ for more details.

Q5: What is your Refund Policy?

Sidify provides money back guarantee. Refunds will be only approved within this limited guarantee under the acknowledged situations. Please read our Refund Policy.

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